Customer service

Contacting us or asking a question is easy.
The quickest way to get an answer to your question is to contact us by phone.

After opening hours, you can submit the contact form below. Please include as much information as you can in your request.
We will be in contact as soon as possible.


0479 55 76 69
International | +32 479 55 76 69

Chat with us

At Bernaerts Music, we want you to have a pleasant shopping experience in our online shop. If you have a question or need help with the ordering process, chat with our customer service representative.



Bernaerts Music BV
Molenstraat 31-33
8370 Blankenberge | Belgium

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Working days | Hours

Monday – Thursday | 9:00 – 18:00
Friday – Sunday | 9:00 – 16:30

View holidays schedule

Contact form

    Fast shipping

    Printed music and CDs usually ships in 1 business day.
    PDF & MP3 downloads are immediately available in your Bernaerts Music account (depending on the payment method chosen)

    24/7 Online shopping

    You buy at the official Bernaerts Music Online Webshop

    Secure shopping & payment

    We offer safe shopping and a secure payment environment via SSL (Secure Socket Layer) & Mollie Payments